HP is a proven leader in personal systems and printing, delivering innovations that empowers people to create, interact, and inspire like never before. We leverage our strong financial position to extend our leadership in traditional markets and invest in exciting new technologies.
HP has an impressive portfolio and strong innovation pipeline that need to be supported. It includes services and support for:
We are looking for visionaries who are ready to make an impact on the way the services world works. At HP, the future is yours to create
HP CS (Customer Support) focuses on services growth, post sales support operational efficiency and developing people in order to create an experience where every HP channel partner is a promoter and every customer is an HP fan. Within CS, the Global Services Strategy and Operations (GSSO) designs and implements state of the art support enablement solutions for HP Inc Customers, Partners and Sales teams. They influence design and build capability and effective cost structure for continued success on Field and channel Post Sales Delivery . They are also responsible for delivering a best in class support experience from order-to-delivery, enabling an efficient and effective services and support organization.
The Technology Manager position relates to the effective use of technology within Services Delivery. This is the bridge between science/engineering and business/management. Strategic technology management takes a long-term view of technological resources, and how to use them for competitive advantage. The Technology Manager will assist with developing technology strategy for our organization, assessing the technology landscape through competitive intelligence, improving the linkage between the business objectives and the technology resources by facilitating workshop , or provide training to raise the internal awareness and implementation of strategic technology management, including an introduction to several relevant tools and techniques. Therefore, this job and global role is a combination of strategist and technologist, with strong program management components.
She/he will work as an staff member collaborating with the Channel Delivery Enablement Mgr, the Field Delivery Enablement Mgr and the Field Operations Mgr to define strategic technology roadmaps. She/he will partner with regional counterparts and several global functions to agree and document these roadmaps and deployment plans.
Entity Code: F9